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FAQ's

HOW TO PLACE AN ORDER? Once you have finished adding items to your cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT? We accept credit cards, debit cards, PayPal, and bank transfer (via PayPal).

HOW SAFE IS MY PERSONAL INFORMATION? Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

HOW DOES SHIPPING WORK? We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee. Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping & delivery page.

WHAT IF I NEED SOMETHING? No worries! Contact us and we'll guide you through the process to send the item back.

CAN I CANCEL AN ORDER? Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account.

What Our Customers Say

  • "Absolutely love this ear cleaner! The app and camera make it super easy to spot any build-up, and the cleaning process is quick and comfortable. I won’t go back to traditional cleaning methods!"

    Michael

    ★★★★★

  • "I’ve always struggled with earwax buildup, but the Smart Ear Cleaner has been a game-changer! It's so easy to use, and the built-in camera lets me see exactly what’s going on. My ears feel cleaner than ever!"

    Sarah

    ★★★★★

  • "I’ve tried many ear cleaning products over the years, but none compare to this one. The Smart Ear Cleaner works quickly and efficiently, and I no longer have to visit a clinic for simple ear cleaning."

    Emily

    ★★★★★

  • "I’ve been using the Smart Ear Cleaner for a few weeks now, and I’m really impressed with the results. The clarity of the camera helps me keep my ears in top condition without any discomfort. Worth every penny!"

    James

    ★★★★★

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